My Water Advisor

The Town of Sunnyvale recently completed a meter change-out project, replacing analog meters with digital "smart" meters that capture data in real-time. Data is captured daily then transmitted to a base station. This allows Utility Billing to identify leaks in a proactive manner and enhances customer service.

My Water Advisor® 2.0 easily allows you to access your account via a web-ready device (computer, lap- top, tablet, or smartphone application) in real-time while providing the following benefits:

  • Create monthly water budgets.
  •  Proactively conserve water.
  • Address high consumption during the month – not after it’s too late when the bill arrives.
  •  Be notified of leaks throughout the month to address them promptly.

sign up for my water advisor:

  • Visit
  • Click "Join My Water Advisor"
  • Choose the option to sign up with your account number
  • Enter your full name as it appears on your utility bill
  • Enter a valid email address and create a strong password

ios appandroid app

For questions about My Water Advisor, please contact a Utility Billing Clerk at (972) 203-0325.